We support the principles of eco-tourism and ask our guests to behave accordingly in the jungle, respect the rainforest and its wildlife, our staff and other guests. The agency does not support feeding animals in order to lure animals in their natural habitat.
We are not liable for any accidents nor sickness, loss or damage of property, which occur during your travel. This also refers to natural disasters or political unrest.
When booking a trek with ORANG 2 UTAN it is to your own risk. Please make sure that you are in the right state of health and fitness for trekking in the tropical rainforest. Let us know anytime if you have any previous issues regarding your health. We recommend you getting a travel health insurance which covers medical procedures in Indonesia.
To confirm your booking with us we will ask you to pay 30% of the total amount of payment in advance either to our PayPal account or transfer it to our bank account. The deposit is not refundable in of cancellations or no-show.
If you have any questions or queries, contact us anytime.
The use of our website is usually possible without providing personal information. As far as on our sides personal data (for example name, address or E-Mail addresses) are raised, this takes place only for booking a tour. The necessary data will only be forwarded to the local companies for booking purposes if necessary. Furthermore, these data will not be disclosed to third parties without your express consent.
Please note that data transmission over the Internet (for example, when communicating via e-mail) may have security vulnerabilities. A complete protection of the data from access by third parties is not possible.
The use of contact data published in the context of the imprint obligation by third parties for sending unsolicited advertising and information materials is hereby expressly excluded. The operators of the pages expressly reserve the right to take legal action in the event of the unsolicited sending of advertising information, such as spam e-mails.